FAQ

Answers to the most common questions.

General Information

The shipping time is 7-14 days, because we produce every product individually.

We are available from Monday to Friday via Email: [email protected]

Coming soon: Phone & Whatsapp Support

Product FAQs

We create the QR code for you. You don't have to worry about anything.

We support all platform. How we do that? You can add your custom link to the AdPlate. And we create out of the link the right QR-Code.

Most popular platforms are:
Instagram, Facebook, Website, Onlineshop, Google Reviews

We do have various AdPlate sizes & Accessoires - starting from 79,95€ up to 169,95€ and above.

There is no additional contract. There are no Fees or hidden payments.

No, thats one of the great things with the AdPlate. You buy it once and you can enjoy the features your whole business life without further costs.

After you your order, you get an email within the next 24h with the invoice.

You can create your AdPlate in matter of minutes with our Product Configurator.

We have a Product Configurator on our website. Use this Configurator to create your personalized AdPlate.

Go to Configurator >

Yes, definitely! You can upload your company’s logo, customize the call-to-action message as well as change the colors of the AdPlate to match your company’s brand. This can be easily done via our product configurator.

Go to configurator >

Please contact us via email and we help you.

Email: [email protected]

Absolutely! We do have a Google Review Template in our product configurtor.

For the most popular platforms we creates some templates with platform logo and Text.

But you can also customize it to 100% your needs. You dont have to use the templates.

No. We dont take any fees. Its a fair one time order and than you can use the AdPlate as long as you want.

No, we dont dont follower or reviews. We focus on organic and real customer interaction.

Yes of course! The follower and reviews are from your customer who build a strong relationship with your brand.

A QR code works similarly to barcodes at the supermarket. Each QR code consists black squares and dots which represent different pieces of information. When scanned, the unique pattern on the barcode translates into human-readable data. This transaction happens in seconds and works with the camera of your smartphone.

All modern smartphone from every brand have the QR-Code scan function integrated. If a smartphone can`t scan the QR-Code than you can use a qr-code scan app available in the app store.

I need help or i have a question?

Write us a message and our team will come back to you within 72h.

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